FAQ's

  • How to Order

    Ordering on-line has never been easier. To purchase a gift from our catalogue, just follow the prompts in our user-friendly, secure shopping cart.

    To create your own individual gift or if you require help with your purchase please

    PHONE:- 02 4751 7300 - 9.30-4.30 pm (AEST)
    Or
    EMAIL:- info@giftcreations.com.au

     PLEASE NOTE: AS WE ARE CLOSED ON MONDAYS ALL ORDERS RECIEVED THAT DAY WILL BE DESPATCHED ON TUESDAY.

    SHOP OPENING HOURS

    MON     CLOSED

    TUES     9.30-5PM

    WED     9.30-5PM

    THURS  9.30-5PM

    FRI       9.30-5PM

    SAT      9.30-2.30PM

    SUN     CLOSED

  • Security

    Our on-line shopping cart incorporates 128 bit data encryption allowing for the secure on-line transmission of credit card numbers. The security of our shop can be verified via the web browser's locked padlock icon when you checkout to complete your order.

  • Order Terms

    Orders placed by 10.30am (AEST) will be despatched for delivery that afternoon to the following areas:-

    Blue Mountains (Emu Plains to Mt Victoria)
    Sydney Metro

    All other orders or deliveries to outside these regions please allow the longer delivery times quoted in the shopping cart menu.

     

  • Christmas Orders

    As Christmas is an extremely busy time of year for most everyone, we ask for your patience at this time and request you to allow an extra five working days for delivery to all areas. Naturally as overseas deliveries are reliant on Australia Post we would also ask you to observe their recommended deadlines.

  • Delivery Fees and Charges

    The amount charged for deliveries will be calculated in the shopping cart when placing your order however, variances may occasionally occur. If you are unsure about a delivery charge, please contact us.

    The delivery fees quoted are based on using a courier, if you would like a cheaper alternative we can use Australia Post, please contact us on 024751 7300.

  • Delivery Terms

    Gift Creations will do our utmost to ensure your gift arrives on time and in immaculate condition. However, there maybe occasions where our couriers have difficulties due to unforeseen circumstances such as:- theft, damage or unexpected delays. While we cannot accept responsibility for those times, we will do our best to limit those times and ensure your recipient is not disappointed.

    Please note we do not deliver on weekends or public holidays.

  • Delivery Rates

    RATE

    AREA

    DELIVERY TIME

    $15.00

    SYDNEY METRO

     

    1 DAY

    $24.00

    NSW COUNTRY

    ACT

    2-5 DAYS

    2 DAYS

    $18.50

    $22.00

    MELBOURNE

    VICTORIA

     

    2 DAYS

    2-5 DAYS

     

    $22.00

    $26.00

    ADELAIDE

    SA COUNTRY

    3 DAYS

    2-5 DAYS

    $18.50

    $26.00

    BRISBANE

    QLD

    2-3 DAYS

    2-5 DAYS

     

    49.00

    NORTHERN

    TERRITORY

    6-9 DAYS

    $32.00

    $42.00

    PERTH METRO

    WA

    4 -5 DAYS

    5-9 DAYS

    $35.00

    TASMANIA

     

    4 - 7 DAYS

     

     

     

  • Facebook

    Become a fan of Gift Creations on facebook to hear about our special offers, discounts and new arrivals.

    Mention in the comments field that you have become a fan on facebook to receive 10% off any hamper with your first order.